Explore the major concepts and theories of negotiation, the dynamics of interpersonal and intergroup conflict and its resolution.
Identify dynamics required for successful navigation of the negotiating process; structural (parties, positions, interests) and process (cognitive, interactional).
¨ Define the stages and elements of the negotiation process.
¨ Develop the skills and techniques of a successful negotiator.
¨ Apply complex theory and practice of negotiation in particular, and conflict resolution in general
¨ Identify the personal challenges in negotiation and conflict resolution.
¨ Demonstrate how to positively interact with others; to achieve desirable outcomes during the negotiation processes.
Bring to Class:
The course will be held at the Customized Training Building 1215 15th Street North, St Cloud
Registration Cutoff Date: