Rochester Community and Technical College
Diversity in the Workplace - # OD9812 – 01
Description:
Providing great customer service is the basis to a successful organization. In our diverse world, it is important to have an understanding of different cultures to serve the customers. This session will introduce you to cultural psychology. It will assist you in recognizing the stereotypes that you carry and how to work through these. The result will be you having a better understanding of yourself and the world around you.  By the end of this course participants will be able to:
• Identify the stereotypes you carry
• Describe how to overcome these stereotypes
• Understand how to approach different cultures
• Describe the basics of cultural psychology
Bring to Class:
N/A
Day(s):
Th 
Time:
8:30 AM
Sessions:
1
Cost:
$99.00
Instructor:
Regina Seabrook
Registration Cutoff Date:
Beginning Date:
03/30/2017   8:30AM - 12:30PM Heintz Center A - 110 ( See Map )