Rochester Community and Technical College
Customer Service Bootcamp: The Essential Elements For Any Business (in session)
#: OD   ID: 9178   Section: 070121-2  

Registrations can be taken any time between July 1, 2020 and June 30, 2021

Course Description:
The Customer Service Bootcamp course provides the foundations for delivering a quality customer service experience and focuses on building loyal and committed relationships. This course will help prepare business owners for providing a customer service experience in a variety of workplace settings.
Course Objectives:
  • Upon completion of this course, the student should be able to:
  • Recognize what customer service involves
  • Understand customer service culture
  • Define a customer friendly approach for an individual business
  • Describe the professional qualities in a service environment
  • Provide specific ways to add value to the customer relationship and exceed expectations
Contact Hour(s):
.5 contact hour(s) based on 60 minute contact hour
Bring to Class:
N/A - Online
Varied Schedule
12:00 AM
Registration Cutoff Date:
Dates & Times:
7/1/2021   12:00AM - 11:55PM
6/30/2022   12:00AM - 11:55PM