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Rochester Community and Technical College
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Customer Service Bootcamp: The Essential Elements For Any Business
Customer Service Bootcamp: The Essential Elements For Any Business
(in session)
#:
OD
ID:
9178
Section:
070121-2
Description:
Registrations can be taken any time between July 1, 2020 and June 30, 2021
Course Description:
The Customer Service Bootcamp course provides the foundations for delivering a quality customer service experience and focuses on building loyal and committed relationships. This course will help prepare business owners for providing a customer service experience in a variety of workplace settings.
Course Objectives:
Upon completion of this course, the student should be able to:
Recognize what customer service involves
Understand customer service culture
Define a customer friendly approach for an individual business
Describe the professional qualities in a service environment
Provide specific ways to add value to the customer relationship and exceed expectations
Contact Hour(s):
.5 contact hour(s) based on 60 minute contact hour
Bring to Class:
N/A - Online
Day(s):
Varied Schedule
Time:
12:00 AM
Sessions:
2
Cost:
$129.00
Registration Cutoff Date:
Dates & Times:
7/1/2021 12:00AM - 11:55PM
6/30/2022 12:00AM - 11:55PM
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