Customer Service Bootcamp: The Essential Elements For Any Business - Minnesota State Colleges and Universities

Description:

Registrations can be taken any time between July 1, 2020 and June 30, 2021

Course Description:
The Customer Service Bootcamp course provides the foundations for delivering a quality customer service experience and focuses on building loyal and committed relationships. This course will help prepare business owners for providing a customer service experience in a variety of workplace settings.
Course Objectives:

Upon completion of this course, the student should be able to:
Recognize what customer service involves
Understand customer service culture
Define a customer friendly approach for an individual business
Describe the professional qualities in a service environment
Provide specific ways to add value to the customer relationship and exceed expectations

Contact Hour(s):
.5 contact hour(s) based on 60 minute contact hour

Bring to Class:

N/A - Online

Day(s):

Varied Schedule

Time:

12:00 AM

Sessions:

2

Cost:

$129.00

7/1/2021 12:00AM - 11:55PM
6/30/2022 12:00AM - 11:55PM