Role of the Supervisor - Minnesota State Colleges and Universities

Role of the Supervisor

#: HBPD ID: 3972 Section: 01

Description:

Role of the Supervisor covers the fundamentals of leadership with a focus on the professional supervisor and informal leaders. First-time supervisors especially benefit from this training as they transition from operation experts to leaders. Learn the art of listening to employees, value differences with co-workers, and how behavior impacts teamwork. Topics include relationships, responsibilities and authority, interviewing and orientation, delegation and motivation, change and discipline. Topics include relationships, responsibilities and authority, interviewing and orientation, delegation and motivation, and change and discipline.

Introduction to Role of the Supervisor

Identify the challenges of transitioning from a supervised employee to a supervisory position.
How the role is different from previous position.
Identify barriers and opportunities for success.
Expectations of your coworkers.

Team Leadership

Define the attributes and styles of leadership.
Skills and aptitudes for effective leadership.
Understand the importance of trust.
Developing your leadership style.

Team Building

Tools to develop individuals and your team.
Formation of the team and motivating them to achieve goals.
Define the steps of team building.
Understanding the phases of teams at work.

Effective Communications

Understanding effective communications.
Why communication fails.
Strategies to enhance communication.
Communication techniques.
Active listening skills.
Spoken, non-verbal, and written communications.

Conflict Management

Conflict as a process.
Types of conflict.
Consequences of unresolved conflict.
An open, and collaborative work environment.
Conflict modes.

Motivation and Coaching

Coaching vs. Mentoring.
Goal setting.
Characteristics and myths of coaching.
Coaching skills.

Performance Management

Performance management defined.
Setting expectations and managing your plan.
Evaluating results.
Types of goals.

Decision Making

Team decision-making process.
Common information effect and intervention.
Common pitfalls.
Tools to avoid pitfalls.
Making difficult decisions.
Group Think: consensus over outcomes.
Escalation of commitment.

This course includes the professional presentation with handouts and the opportunity to put learning to practice with large and small group activities all led by Brian Hart, respected community leader and professional development coach with over 40-years of experience.

This class is held in SCTCC's Customized Training (CTEC) Building located at 1215 15th Street North, St. Cloud MN 56303.

Bring to Class:

Yourself
An Open Mind
Questions & Curiosities

This class is held in SCTCC's Customized Training (CTEC) Building located at 1215 15th Street North, St. Cloud MN 56303. Please note, a water fountain is onsite for refilling water bottles if needed.

Day(s):

W, Th

Time:

8:00 AM

Sessions:

Cost:

$849.00

Instructor:

Brian Hart

Registration Cutoff Date:

9/16/2024

Dates & Times:

9/18/2024 8:00AM - 12:00PM

Customized Training Center - C130 - Custom Training Classroom ( See Map )

9/19/2024 8:00AM - 12:00PM

Customized Training Center - C130 - Custom Training Classroom ( See Map )

9/25/2024 8:00AM - 12:00PM

Customized Training Center - C130 - Custom Training Classroom ( See Map )

9/26/2024 8:00AM - 12:00PM

Customized Training Center - C130 - Custom Training Classroom ( See Map )