A certificate in information technology can be the start of a promising career! 

With entry-level jobs in IT fetching an average salary of $52,000 per year, starting a career in IT can be extremely lucrative and have a high potential for growth. In the Google IT Support Professional Certificate, you'll learn foundational IT skills required for an entry-level job.

This online, self-paced program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world IT support scenarios that are critical for success in the workplace. The content is highly interactive and exclusively developed by Google employees with decades of experience in IT. Through a mix of videos, assessments, and hands-on labs, you’ll be introduced to troubleshooting, customer service, networking, operating systems, and security.

This program also helps to prepare you for the CompTIA A exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both. In addition, you'll gain the baseline level of knowledge needed to build on those foundations and pick up more advanced skills with the Google IT Automation with Python Professional Certificate.

When you register, you'll receive six (6) months of access to complete the course, along with support from a dedicated success coach. After you’ve graduated from the program, you’ll have access to career resources and be connected directly with employers hiring for open entry-level roles in IT, like Google, Walmart, Best Buy, and Astreya. This certification may also qualify for credit for prior learning at South Central College, should you choose to enroll in an academic program at SCC in the future.

Skills you'll gain will include: Network protocols, cloud computing, Windows operating system, Linux command line, systems administration, encryption algorithms and techniques, and more.

Common job titles you'll be prepared for include: Database Administrator, IT Specialist, Tech Support Specialist, Systems Analyst, Network Engineer, Help Desk Technician, IT Support Specialist, IT Technician, Computer User Specialist, IT Assistant

What you will learn

• Gain skills required to succeed in an entry-level IT job
• Learn to perform IT support tasks including computer assembly, wireless networking, installing programs, and customer service
• Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
• Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

Course Details

Self-paced independent study with 24/7 online access for 6 months. Approximately 100 course hours. Plus access to a dedicated success coach from South Central College.

There are 5 courses in this Professional Certificate:

1. Technical Support Fundamentals
2. The Bits and Bytes of Computer Networking
3. Operating Systems and You: Becoming a Power User
4. System Administration and IT Infrastructure Services
5. IT Security: Defense Against the Digital Dark Arts

When you invest in this program, you'll receive:

• Enrollment in 5 online certificate courses with over 100 hours of hands-on learning
• Access to a dedicated success coach
• Professional career certification with Credly badging
• Career success tools and resources
• Connection to national employers
• Potential for credits in applicable academic programs at South Central College