Whether over the phone, in person or in writing, effective communication skills are crucial to your business success. This certificate explores a variety of techniques to achieve professionalism using the written, electronic or spoken word and will help you gain confidence in sharing your ideas with clients and colleagues.
To qualify for the certificate, any five classes must be completed during one academic year (September 1-June 30).
This certificate is comprised of the following courses:
REFUND/TRANSFER POLICY: Full refunds will be given to any student/company canceling 3 full business days prior to the first session (also applies to purchase orders). Students/companies will incur all charges with no refund or transfer if the student does not drop the course 3 full business days prior to the first session. Should a class be canceled due to insufficient enrollment, you will receive a full refund.